Privacy Policy Privacy Policy

Tokyo Football Club Co., Ltd. is the corporation that operates the professional soccer club FC Tokyo. We recognize that securely storing our customers' personal information and using it in accordance with their requests is our social responsibility. Therefore, we have established the Personal Information Protection Policy (hereinafter referred to as "this Protection Policy") as follows and will strive to protect our customers' personal information.

We take necessary and appropriate measures to prevent leakage, loss, or damage of the personal data we handle and to ensure its safe management, and we implement these measures while reviewing and improving them as needed. In the unlikely event of leakage, loss, or damage, we will promptly take countermeasures and strive to prevent recurrence.

We acquire personal information by appropriate means to properly and smoothly carry out our business. At the time of acquisition, we inform customers of the purpose of use in advance and use the information within the scope necessary to achieve that purpose.

Our company uses customers' personal information for the following purposes in sports promotion projects centered on soccer, related ancillary businesses, and associated services.

• 1. To carry out administrative tasks related to the operation of professional soccer
• 2. To assist in the development, provision, maintenance, and improvement of products and services
• 3. For advertising, publicity, and sales promotion activities of products and services (including use for information analysis and marketing purposes. We may send information about products, services, exhibitions, and various events via email or direct mail)
• 4. To analyze information such as usage history, purchase history, and browsing history in order to customize services and advertising delivery according to users' interests and preferences
• 5. To bill for service usage fees
• 6. For academic research or research and development related to sports
• 7. For tasks related to the fulfillment of contracts with business partners
• 8. To contact those who have visited stores or events
• 9. For managing entry and exit of visitors to the operated facilities
• 10. To respond to inquiries and opinions
• 11. For purposes incidental to the above purposes 1 to 10
• 12. For other purposes individually specified by the terms of use, etc.

We will not provide personal information to third parties without obtaining the customer's consent, except in cases where it is permitted by relevant laws and regulations or where it is not considered to be a third party under the law, such as through outsourcing.
In addition, we may entrust all or part of the handling of acquired personal information within the necessary range for the achievement of the purpose of use. In such cases, we will conclude necessary contracts such as basic contracts related to the entrustment of personal information and conduct necessary and appropriate supervision of the entrusted party.

If customers wish to be notified of the purpose of use of their personal information, disclosure (including disclosure of third-party provision records), correction/addition/deletion of content, suspension/deletion of use, or suspension of provision to third parties, we will promptly respond within a reasonable range based on confirmation of their identity and in accordance with laws and regulations.

At our company, we may obtain and use information that cannot identify specific individuals, such as cookies and access history, for the purpose of trend surveys and advertising distribution. If you wish to stop providing information to external providers who provide information collection modules, please check the following URL.

We take necessary and appropriate measures to prevent leakage, loss, or damage of the personal data we handle and to ensure its safe management, and we implement these measures while reviewing and improving them as needed. In the unlikely event of leakage, loss, or damage, we will promptly take countermeasures and strive to prevent recurrence.

Our company may revise all or part of this protection policy. If there are significant changes, we will notify you on the website.

Our company will establish the following contact point for inquiries regarding personal information and use it as an effective consultation window for personal information from customers.