NEWSNews

2021.3.18[Club Announcement]

【3/18 Update】3/28 (Sun) Kobe Wheelchair Seats, Disabled Parking and Magnetic Loop Seats

[Updated: 3/18 (Thursday)]
In response to the relaxation of the number of spectators, the sale of visitor seats has been decided.
We will also install wheelchair seats behind the visitor seats.




Regarding the wheelchair seats, parking spaces for people with disabilities, and magnetic loop seats for the Vissel Kobe match on Mar 28 (Sun), the operational methods are as follows. We apologize for any inconvenience and appreciate your understanding and cooperation.
*The application method for accessible parking and magnetic loop seats has changed in part from the 2021 season. Please check and apply accordingly.

◇Regarding ticket sales for the match against Kobe on 3/28 (Sun), please see here

□Target Match
2021 J League YBC Levain Cup Group Stage Sec. 2
March 28, 2021 (Sun) FC Tokyo vs Vissel Kobe
(14:00 Kick-off / Ajinomoto Stadium)

□How to Use Wheelchair Seats
No prior reservation is required for wheelchair seat usage.
Please purchase your tickets and come directly to the stadium.

1. Viewing Area
"Main S Front" wheelchair seats (old permanent wheelchair seats / 13 seats)
"Main S Back"・"Back Back"・"Back Center Back" wheelchair seats (old temporary wheelchair / about 40 seats)
"Visitor Seats Back" wheelchair seats (about 13 seats) *The number of seats may vary depending on sales status.
*Home seats and wheelchair seats at the back of the South Side cannot be used.


2. Ticket Purchase
Only one accompanying person is allowed, and for 2 or more people, please note that they will be watching the game from the seat of the purchased ticket.
▽Home wheelchair seats
※This will be the cheering section for FC Tokyo.
(1) For those with a disability certificate
Please purchase a home seat ticket regardless of the type of wheelchair seat you will be using for viewing.


(2)If you do not have a disability certificate
Please purchase tickets for the wheelchair seating area where you can watch the game.

※Main S front wheelchair seats are prioritized for those who have a disability certificate. Please note that depending on the usage on the day, you may be guided to the Main S rear wheelchair seats, so please understand in advance.

▽Visitor wheelchair seats
※Visitors' support is only possible in the visitor wheelchair seats.
Regardless of whether you have a disability certificate, everyone please purchase visitor seat tickets.


3. Wheelchair Accessible Entrance
There is a dedicated entrance for wheelchair access. You can also enter from the main gate.
※Please make sure to bring your disability certificate as we may ask to check it at the wheelchair entrance.


4. Notes

Please cooperate to prevent the spread of infection.
①Temperature Measurement
On the day of the event, temperature measurement will be conducted at the entrance gates and wheelchair entrances (ground floor). Please note that if your temperature is 37.5℃ or higher, you will be denied entry even if you have a ticket. Thank you for your understanding.
② About seat spacing
Please be seated with a space between seats.
③ Understanding the viewing location
On the day of the match, in the wheelchair seating area where you will be watching, the staff will check the seat number of the ticket you purchased and the wheelchair seat number for contact tracing and notification in case of infection (including accompanying persons).


□Accessible Parking for People with Disabilities
Prior reservation is required. Parking without reservation is not allowed, so please make sure to apply during the application period.
1. Target Audience
For those who have a disability certificate

2. How to Use
(1) Please fill in the necessary information on the application form and apply by email (unei@fctokyo.co.jp) during the application period using one of the following methods.
① Fill in the necessary information on the application form, attach it to an email, and apply
※PDF, jpg, and other file formats are acceptable.
② Include the following necessary information in the email body and apply
1. Name (Furigana) 2. Address 3. Phone Number 4. Email Address 5. Name of Target Person (※If different from applicant) 6. Seat Preference (Wheelchair or General Audience) 7. Vehicle Information (Manufacturer, Model, Color, License Plate Number)

◇Please download the attached PDF at the bottom for the application form for disabled parking.
※For first-time applicants, please also submit a copy of your disability certificate.
From the 2021 season, applications will be accepted by email only. Please note that we are unable to accept applications by fax. We apologize for any inconvenience caused to those who have previously applied by fax. Thank you for your understanding.

(2) We will send you the information for the day of the match by email up to 2 business days before the match date.
※If you do not receive an email by the day before the match, please contact the following inquiry desk.
※Please note that we are unable to accept individual inquiries regarding the results of the lottery.
※Please set your email settings to allow receiving emails from "@fctokyo.co.jp" so that you can receive the notification email.

3. Application Period
General Ticket Sales Date Mar 16 (Tue) 10:00 - Mar 21 (Sun)
※Please note that the period is shorter due to the ticket sales period. We apologize for any inconvenience caused.
Please note that we cannot accept applications before the start of the application period or after the deadline. <br/>□ Magnetic Loop Seats<br/>At Ajinomoto Stadium, we have established "Magnetic Loop Seats" for those using hearing aids to enjoy the experience. These seats utilize the "telecoil" function on hearing aids to deliver sound picked up by a microphone directly to the hearing aid. <br/>※ Please be aware that if tickets sell out during the advance sales period, we may not be able to provide tickets.

1. Sales Area
Main S Seat [South Side, Lower Level] 5,700 yen
※Please note that seat selection is not available.
2. How to use
(1) Fill in the necessary information on the application form and apply by email (unei@fctokyo.co.jp) during the application period using one of the following methods.

① Fill in the necessary information on the application form and attach it to the email to apply
※PDF, jpg, and other file formats are acceptable.
②Please include the following necessary information in the email body
1. Applicant's name (Furigana) 2. Address 3. Phone number 4. Email address 5. Subject (if different from the applicant) 6. Number of customers using the magnetic loop seats 7. Number of companions

◇Please download the magnetic loop seat application form (2021) from the PDF at the bottom.
*If you have a disability certificate, please submit a copy of it at the time of your first application for the season.
Starting from the 2021 season, applications will only be accepted via email. We cannot accept applications by FAX, so please be aware of this in advance. We apologize for any inconvenience caused to those who have previously applied by FAX, and thank you for your understanding.

(2) Tickets and invoices will be sent by mail up to 2 business days before the match day.
※If you do not receive your ticket by the day before the match, please contact the following inquiry desk.

3.Application Period
General Ticket Sales: March 16 (Tue) 10:00 - March 21 (Sun)
※Please note that the period will be shorter due to the ticket sales period.
※Please note that we cannot accept applications before the application period begins or after the deadline.

4. Other
(1) This service requires hearing aids with telecoil functionality, so please prepare them individually.
(2) This is only for advance reservation and sales. Please note that we cannot prepare on the day.


【Contact Information】
FC Tokyo Operations and Public Relations Department
E-Mail unei@fctokyo.co.jp


▽Application Form