Information regarding the delivery date of SOCIO cards and membership cards for those who have applied for annual tickets and club support members for the 2021 season.

【Notes】
We have enclosed a schedule, but please note that it is based on the schedule as of January 22, 2020 due to shipping arrangements.
Changes from the enclosed schedule:
・As announced by the club on February 9 (Wed) regarding the schedule for the group stage of the 2021 J.League YBC Levain Cup, the kickoff time for Sec. 1 match against Tokushima Vortis has been changed from 19:00 to 18:00.
◇For detailsclick here


□Regarding the delivery of annual tickets
Regarding the delivery of annual tickets, please see the following. Thank you. If you have also applied for Club Support Membership, we will send the annual tickets together with it. If you have not applied at the same time, they will be sent separately.
Please note that the matches on 3/3 (Wed) against Tokushima and 3/6 (Sat) against C Osaka will be restricted matches, and as previously informed, they will be matches where entry with a SOCIO card is not allowed. Therefore, everyone must purchase tickets themselves and enter the venue, so please be aware.
・Details of ticket sales for the Tokushima match on 3/3 (Wednesday) are here
・Ticket sales details for the C Osaka match on Mar 6 (Sat) are available here

▷Recruitment starts ~ Jan 19 (Tue) for those who have made payment
⇒Annual ticket set will be shipped sequentially starting from Feb 19 (Fri)

※Please note that it may take up to 1 week from the above shipping date for the items to be shipped sequentially.
※Please note that you cannot specify the arrival date or time before delivery.
※If you are not at home at the time of delivery, the delivery company (Yamato Transport) will leave a notification slip in your mailbox, etc. Please contact the phone number listed on the notification slip and proceed with redelivery.

▷For those who have made payment after January 20 (Tue)
⇒The tickets will be handed out at the home game venue after the Tokushima Vortis match on 3/3 (Wed). Please note that it may take significantly longer to receive the tickets due to infection prevention measures, etc.
We will provide information regarding the date and location of receipt as soon as it is decided to the relevant individuals separately.

□Contact information for inquiries about annual tickets
FC Tokyo CRM Department
MAIL: socio@fctokyo.co.jp

□Regarding the delivery for club support members
Shipment is scheduled for the following dates, thank you for your cooperation.

▷For those who have completed payment by January 31 (Sun)
⇒Shipment will be made at any time from February 19 (Fri)
※Even for people with the same address, the arrival may be delayed by a few days depending on the shipping status.
If it does not arrive by Feb 28 (Sun), please contact the inquiry below.

▷For those who completed payment between Feb 1 (Mon) and Feb 21 (Sun)
⇒Scheduled to be shipped on Feb 26 (Fri)

▷For those who completed payment between Feb 22 (Mon) and Feb 28 (Sun)
⇒Scheduled to be shipped on Mar 5 (Fri)

▷For those who complete payment after Mar 1 (Mon)
⇒It will be shipped within approximately 2 weeks after payment.

□Contact for shipping inquiries
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp
TEL:050-3333-7896 (Tue–Fri 10:00–17:00)