This is a guide for the delivery date of SOCIO cards and membership cards for those who have applied for annual tickets and club support members.
【Notes】
We have enclosed a schedule, but please note that it is the schedule as of January 29, 2020, due to shipping constraints.
＜Changes from the enclosed schedule＞
①Regarding the schedule of the group stage (Group F) of the AFC Champions League 2020, as announced by the club on 2/4 (Tue), the date of the 3rd match against Shanghai Greenland Shenhua Football Club has been changed to May 27 (Wed).
◇Detailshere
②Ticket sales for the AFC Champions League group stage have been changed as follows.
◇Details here
Delivery of □ annual tickets
Regarding the shipment of annual tickets, it will be as follows, so thank you for your understanding. If you have applied for club support membership at the same time, it will be sent together with the annual ticket. If you have not applied at the same time, they will be sent separately.
▷For those who applied by January 5 (Sun)
⇒Shipped on February 7 (Fri)
▷For those who applied between January 6 (Mon) and January 23 (Thu)
⇒Feb 14 (Fri) to Feb 17 (Mon) for shipping
※Please note that you cannot specify the arrival date or time before delivery.
※If you are not available at the time of delivery, the delivery company (Yamato Transport) will leave a delivery notice in your mailbox or similar location. Please contact the phone number listed on the delivery notice and arrange for redelivery.
For those who apply after the above, the delivery will be at the venue of the home games of the Meiji Yasuda J1 League after the match against Yokohama F.Marinos on 2/29 (Sat). Please be aware that there may be delays in receiving your annual ticket due to congestion on the day of the match, so we appreciate your understanding in advance.
Contact for Season Tickets
FC Tokyo CRM Department
MAIL：socio@fctokyo.co.jp
About the delivery of □ Club support members
The shipment is scheduled to be sent on the following schedule, thank you in advance.
※For those who have selected the "Big Shoulder Bag" as their middle or higher membership commemorative goods, we will send the membership set in two separate mailings. Please note that due to postal circumstances, they may not arrive at the same time.
▷For those who have completed payment by January 13th (Mon, holiday) when recruitment begins
⇒Will be shipped at any time from February 7th (Fri)
※Even for those with the same address, the arrival may be delayed by a few days depending on the shipping status.
If it does not arrive by Feb 14 (Fri), please contact the inquiry below.
▷For those who completed payment between Jan 14 (Tue) and Jan 28 (Tue)
⇒Scheduled for shipment on Feb 14 (Fri)
▷For those who completed payment between Jan 29 (Wed) and Feb 16 (Sun)
⇒Scheduled for shipment on Feb 19 (Wed)
▷For those who complete payment after Feb 17 (Mon)
⇒Will be shipped within approximately 2 weeks after payment.
Inquiries regarding shipping
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp
TEL:050-3333-7896 (Tue-Fri 10:00-17:00)
